Privacy

Privacy Policy

Last updated: March 28, 2026
Section 01

General Provisions

This Privacy Policy (the "Policy") describes the procedures for collecting, using, storing, protecting, and processing personal data of Users of the Medusa website (the "Website").

  • By using the Website, the User confirms their full acceptance of this Policy
  • If the User does not agree with the Policy, they must immediately discontinue use of the Website
  • The Website Administration respects Users' right to privacy and takes reasonable measures to safeguard personal data
  • This Policy applies to all information the Administration may obtain about the User during their use of the Website
Section 02

Personal Data We Collect

Personal data refers to any information that directly or indirectly identifies a User. The Website Administration may collect and process the following categories of data:

  • Email address, username, nickname, or other account information
  • Technical data including IP address, device type, browser type, and cookies
  • Information relating to the User's activity and interactions on the Website
  • Payment information required for processing transactions (bank card details are never stored on our servers)
Section 03

Purposes of Data Processing

The personal data we collect is used for the following purposes:

  • Providing access to Website functionality and services
  • Processing orders and payments
  • User identification and account management
  • Communication with the User, including technical support inquiries
  • Improving Website performance, features, and overall service quality
  • Complying with applicable legal requirements and obligations
Section 04

Data Processing & Storage

All data processing is carried out lawfully and in good faith, using both automated and non-automated methods. Personal data is retained only for as long as necessary to fulfill the purposes of processing, unless a longer retention period is required by law.

The Administration implements appropriate technical and organizational safeguards to protect personal data against unauthorized access, loss, alteration, or disclosure. Passwords are securely hashed and payment information is handled exclusively by third-party payment providers.

Section 05

Disclosure to Third Parties

Personal data may be shared with third parties only in the following situations:

  • With the User's explicit consent
  • For payment processing and Website infrastructure maintenance (payment providers, hosting services, etc.)
  • In response to lawful requests from government authorities
  • In other cases stipulated by applicable law

When sharing data with third parties, the Administration requires that they maintain appropriate confidentiality and data protection standards.

Section 06

Use of Cookies

The Website uses cookies to enhance user experience, analyze performance metrics, and ensure the proper functioning of services. The User may adjust cookie preferences in their browser settings; however, restricting cookies may affect certain Website functionality.

Section 07

User Rights

Every User has the right to:

  • Request information about what personal data is held and how it is processed
  • Request correction, blocking, or deletion of their personal data
  • Withdraw consent to data processing by notifying the Administration
  • Contact relevant authorities if they believe their data protection rights have been violated

To exercise any of these rights, please contact us via Telegram or at support@medusa.cc.

Section 08

Liability

The Website Administration is not liable for loss or disclosure of personal data resulting from the actions of third parties, technical failures, or circumstances beyond its reasonable control. The User is responsible for ensuring the accuracy and completeness of any personal data they provide.

Section 09

Amendments to This Policy

The Administration may revise this Policy at any time without prior notice. The updated version becomes effective upon publication on the Website unless otherwise specified. Continued use of the Website following any changes constitutes acceptance of the revised Policy.

Section 10

Contact Information

For any questions related to this Policy or the processing of your personal data, please reach out via our Telegram support channel or by email at support@medusa.cc.